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Generic Work Process - v1.0

Generic Work Process

version 1.0



Research & Analysis

Scenarios
Demographic Research
Concept
Card Sorting
Design Research
Storyboarding
User Interviews
One on One Interviews
Quantitative Research
Qualitative Research
Competitor Analysis
Surveys & Questionnaires
Task Analysis
SWOT Analysis
Marketing Mix (Four P's)
Market Positioning
Market Segmentation
Design Guidelines
Color Theory
Thinking Aloud

Concept

User Testingg
Scenarios
Visualization
Flowchart (tasks)
Concept
User Goal Analysis
Qualitative Research
Surveys & Questionnaires
Mockups (Digital)
Task Analysis
Photo Placement
Market Positioning
Market Segmentation
Mindmap (Idea Generation)
Use cases

Design

Visualization
Flowchart (tasks)
Test Plan for Usability Testing
Wireframes (High-End Prototypes)
Mockups (General)
Mockups (Digital)
Greeking
Photo Placement
Design rationale
Design Guidelines
Low-Fidelity Prototypes
Entity-relationship model (E/R Model)
Use cases
Color Theory
Grids
Site maps

Develop

Test Plan for Usability Testing
Wireframes (High-End Prototypes)
User Surveys
Design rationale
Low-Fidelity Prototypes
High-Fidelity Prototypes
Entity-relationship model (E/R Model)

Implement

User Surveys


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About this toolkit (version 1.0)

This toolkit offers an overview of the methods and techniques which can be used throughout the user-centered design process.

Note: this site is still under construction, for more information contact Bas Leurs (Rotterdam University of Applied Sciences, b.l.f.leurs@hro.nl)

This toolkit was created by: Bas Leurs, Peter Conradie, Joel Laumans, Rosalieke Verboom.